New Holland Section 6 Service, Warranty - North American Dealer Warranty Policy Dealer Policy Manual 87056510

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New Holland Section 6 Service, Warranty – North American Dealer Warranty Policy Dealer Policy Manual 87056510

$30.00

Type Of Manual: Dealer Policy Manual
Manual ID: 87056510
Format: PDF
Size: 4.7MB
Number of Pages: 226
Serial Number:
87056510

Category: New Holland Service Manual PDF

Model List:
- Section 6 Service
- Warranty – North American Dealer Warranty Policy

1. Summary of changes
2. WARRANTY TERMS AND CONDITIONS
2.1. BASE AND EXTENDED WARRANTY AND TERMS
2.2. EMISSIONS WARRANTY
2.3. PURCHASED PROTECTION PLAN
2.4. SERVICE QUOTE
3. REIMBURSEMENT POLICY AND PROCEDURES
3.1. OWNER RESPONSIBILITY
3.2. DEALER RESPONSIBILITY
3.3. COMPANY RESPONSIBILITY
3.4. DEALER ARRIVAL REPORT, DEALER INVENTORY MAINTENANCE and PREDELIVERY PROCEDURES
3.5. ITEMS NOT COVERED BY WARRANTY
3.6. REPAIR VS. REPLACE OF COMPLETE ASSEMBLIES
3.7. MANDATORY USE OF REMAN PARTS
3.8. PARTS AND LABOR ALLOWANCE
3.9. OUTSIDE LABOR AND REPAIR (EXTERNAL WORK)
3.10. SHIPPING COST FOR WARRANTY PARTS
3.11. TRAVEL AND MILEAGE REIMBURSEMENT
3.12. CLAIM SUBMISSION TIME LIMITS
3.13. WARRANTY INFORMATION TOOL AND CLAIM APPEAL
3.14. CHANGES TO WARRANTY LABOR RATES
3.15. WARRANTY FOR EQUIPMENT NOT RETAILED BY THE SERVICING DEALER
3.16. FLUIDS
3.17. WARRANTY COVERAGE FOR DECALS AND PAINT
3.18. WARRANTY CLAIM TYPES
3.19. SERVICE POLICY CLAIM REIMBURSEMENT
3.20. Bulletin Tool Service, Product Improvement Program (PIP), and Warranty Bulletins
3.21. SmartTrax Claiming Procedure
4. SERVICE PARTS
4.1. SERVICE PARTS WARRANTY AND COVERAGE
4.2. SHIPPING AND INVOICE DISCREPANCIES
4.3. REMANUFACTURED PARTS POLICY
4.4. SERVICE PARTS SHIP DIRECT
4.5. SERVICE PARTS CLAIM FILING INSTRUCTIONS
5. REGISTRATION
5.1. EQUIPMENT REGISTRATION
5.2. WARRANTY TYPES
5.3. SCHEDULE OF ADJUSTED TERMS
5.4. WARRANTY START DATE WAIVERS
5.5. CHANGE OF EQUIPMENT STATUS
5.6. REPLACEMENT PIN PLATE REQUEST
6. PRODUCT IMPROVEMENT PROGRAMS (PIP)
6.1. DEALER AND CUSTOMER NOTIFICATION
6.2. FILING PIP CLAIMS
6.3. MARKING UNITS COMPLETE
6.4. REMOVING UNITS OPEN PIP REPORT
6.5. SPECIAL PIP
7. PARTS RECALL
7.1. WARRANTY PARTS RETURN PROCESS OVERVIEW
7.2. WARRANTY PART RETURNS NOTIFICATION
7.3. PART RETURN PACKAGING SHIPPING INSTRUCTIONS
7.4. FREIGHT REIMBURSEMENT
7.5. RETURN CREDIT, REVERSAL, AND APPEAL PROCESS
8. DEALER AUDIT
8.1. AUDIT POLICY
8.2. AUDIT PROCEDURE
8.3. CERTIFIED ELECTRONIC DEALER BUSINESS SYSTEMS
8.4. REQUIREMENTS FOR ELECTRONIC AUDIT TRAIL
9. SPECIFIC COMPONENT WARRANTY
9.1. SPECIFIC COMPONENT WARRANTY
9.2. PRECISION FARMING AND GUIDANCE SYSTEM
9.3. TIRES AND TUBES
9.4. ADDITIONAL CLAIM REQUIREMENTS
9.5. CUTTING EDGES
9.6. WHOLEGOODS ATTACHMENTS AND ALLIED EQUIPMENT
9.7. IRRIGATION POWER UNITS
9.8. TOYS AND TOOLS
9.9. ALLISON TRANSMISSION WARRANTY
9.10. PRECISION CONSTRUCTION COMPONENTS
10. WARRANTY FORMS
10.1. ORDERING PROCESS

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